Take some time to read this and get informed about the way in which the company under the name " G. Lambrakis & Co. EE.” Based in Neo Psychiko, Attica, Lykourgou and Olympionikon street no. 220 (hereinafter referred to as the " Company " or " us ") acting as Processor, collects, stores, uses and generally processes your personal data when you visit, register or use the Company's website (hereinafter referred to as the " Website ").
The www.thewonderroom.gr is the Company's website, where the online store’s exposure and sales of the Company's products occur and by which it is possible to locate information and updates about the Company and its activities.
The term "personal data" refers to information of individuals, such as name, postal address, e-mail address, contact, telephone number, etc., which identify or can identify you, hereinafter referred to as " Personal Data " or " Data ".
Any operation or series of operations performed with or without the use of automated means, on personal data or on personal data sets, such as collection, registration, organization, structure, storage, adaptation or modification, retrieval, the search for information, the use, the disclosure by transmission, the dissemination or any other form of disposal, the association or combination, the restriction, the deletion or the destruction.
The provision of the Data to the Company may be necessary to achieve the purposes set out in this Personal Data Update or be optional.
The mandatory or optional nature of the Data assignment is indicated by an asterisk (*) next to the personal data of a mandatory nature.
If you refuse to provide the information that is marked as mandatory on the Website, it will be impossible to achieve the main purpose of collecting this Data, and may, for example, make it impossible for the Company to fulfill the sales contract or provide other services which are available on the Website.
The provision of additional Data to the Company, in addition to those that are marked as mandatory, is optional and does not have consequences for the main purposes of data collection, but their provision serves to optimize the quality of services provided.
We are really cautious in collecting only your absolutely necessary Data, which are appropriate and clear for the intended purpose. This Data includes the following:
- Required: email address *, password (login password) *
Optional: name, surname, sheet, date of birth, postal address, telephone number.
- For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, products added to or removed from your cart, list of products you wish to purchase (wish list), coupon redemptions, websites you visit and how and when you contact us.
- For example, which products do you prefer to receive a personalized offer from us
We will request and use only the Data we have collected to suggest products or services of interest to you and to further improve your shopping experience with us. Of course, it is always your choice if you share such information with us.
- For example these copies may include details of your full name, address, date of birth and picture of your face (photo). If you provide a passport, the details will also include your place of birth, gender and nationality.
Minors under sixteen (16) years old
We comply with the law and do not allow minors who are under sixteen (16) years old to register on the Website. We will seek the consent of the parental guardian for these minors who participate in the experiences and events of the Company.
We want to offer you the best possible shopping experience. To achieve this, it is necessary to obtain a complete picture of you, combining the Data we have collected. We then use your Data to offer you offers for products and services that you may be interested in.
Legislation for the protection of personal data allows us to do the above in the context of our legitimate interest and the need to understand our customers in order to provide them with a high level of service.
Of course, if you ever want to change the way we use your Data, you will find details in sections 14 & 15 "What are your rights" and "How you can exercise your rights" below.
Remember, if you choose not to share the Data with us or to refuse certain communication rights, we may not be able to provide some of the services you have requested. For example, if you asked us to let you know when a product is available again, we may not be able to help you if you have withdrawn your general consent to receive updates from us.
Finally, we inform you that the processing of your Data is carried out either by the specially authorized personnel of the Company, or through computer systems and electronic devices by the Company and exceptionally by third parties, who, having contractually committed to the confidentiality and protection of your Data performs tasks that are necessary to achieve the goals strictly associated with the use of our Website, its services and the sale of products through our Website. Information on this can be found below in section 9 “Who are the recipients of your Data? How your Data is communicated ".
Below you will find details about how we use your data and why:
To provide information about our Website and the services you request
To share information about our products, services and events, as well as for other promotional purposes
For the operation, improvement and maintenance of our business, products and services
For the protection of rights, assets or security, ours or those of others
For our compliance with our obligations arising from the law
We collect your Data for the purposes of the provided products and / or services of our Company and especially for:
- We will use your shopping history to send you or make personalized offers.
- We also combine the customer history of multiple customers to identify trends and ensure that we can keep up with market demand or develop new products / services.
Access to your Data is the absolutely necessary staff of the Company, which is committed to maintaining confidentiality and our partner companies or third party service providers, who process your Data as Processors on our behalf and in accordance with our orders.
Data Disclosure by the Company
The Company shares your Data with:
Notification from you
The following is the policy we apply to those with whom we share your Data in accordance with the above:
To improve your customer experience on our Website, we use service providers (such as marketing, website hosting, delivery and distribution etc.), which will process your Personal Data as part of their contracts with us
For more information regarding the disclosure of your Data to third parties, please contact the Data Protection Officer of our Company. ( firstname.lastname@example.org )
The Executors on our behalf have agreed and committed contractually with the Company:
We take steps to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the European Economic Area or Switzerland that do not provide an adequate level of protection. We use various measures to ensure that your Personal Data transferred to these countries enjoys adequate protection in accordance with data protection rules. These include signing the Contract Clauses, certifying that the recipient has adopted European binding rules or complying with the EU-US and Switzerland-US Privacy Shield.
We retain your Personal Data for as long as necessary to fulfill the purposes set forth in this Personal Data Update (unless a longer retention period is required by applicable law). Generally, this means that we will keep your personal data for as long as you have an account with our Company. Regarding your Personal Data related to product purchases, we retain this data for a longer period in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes). At the end of this retention period, the data will be completely deleted or anonymized, for example by aggregation with other data, so that they can be used in an unrecognizable way for statistical analysis and business planning.
Some examples of customer data retention periods:
When you place an order, we will retain the personal information you provided to us for five years so that we can comply with our legal and contractual obligations. In the case of some products, such as electrical items, we will keep the data for 10 years.
If your order included a warranty, the relevant personal data will be retained until the end of the warranty period.
Your statement of consent for sending a newsletter (newsletter) is kept for as long as a newsletter is sent to you by the Company and in any case not more than six months from the cessation of sending it.
We are committed to safeguarding your Personal Data.
Recognizing the importance of the security of your Personal Data, we have taken all appropriate organizational and technical measures to secure and protect your Data from any form of accidental or improper processing. We use the most modern and advanced methods to ensure maximum safety.
The Website uses the TLS protocol, for secure online commercial transactions. This encrypts all the Data you provide, including your credit card number, name and address, so that it cannot be decrypted or changed while being transferred over the Internet.
Additionally, the information used to identify you as an account user is twofold: Username and Password. Each time you enter your details, you are given access to your personal account. This process is achieved securely through encryption during their transfer to the Internet and the servers of the Company. By the same token, you are allowed to change your Password as often as you wish. After the registration of the desired password, the new password is coded and stored in the Company's systems. For this reason, you are the only one who knows your password and you are solely responsible for maintaining its confidentiality from third parties.
These measures shall be reviewed and amended as necessary.
You have the right to access your personal data.
This means that you have the right to be informed by us if we process your Data. If we process your Data you can ask to be informed about the purpose of processing, the type of your Data we hold, to whom we give it, how long we store it, if automated decisions are made, but also about your other rights, such as correction, deletion of data, restriction of processing and submission of a complaint to the Personal Data Protection Authority.
You have the right to correct inaccurate personal data.
If you find that there is an error in your Data you can request us to correct it (e.g. name correction or change of address notification).
You have the right to delete / forget.
You can ask us to delete your data if it is no longer necessary for the above mentioned processing purposes or you wish to revoke your consent in case this is the only legal basis.
You have the right to portability of your Data.
You can ask us to receive in readable form the Data you have provided or ask us to pass it on to another editor.
You have the right to restrict processing.
You can ask us to restrict the processing of your Data for as long as your processing objections are pending.
You have the right to object and withdraw your consent to the processing of your Data.
You may object to the processing of your Data and we will stop processing your Data unless there are other compelling and legitimate reasons that override your right. If you have given your consent to the collection, processing and use of your personal data, you may revoke your consent at any time with future effect.
Choosing not to receive Marketing Communications.
You can choose not to receive marketing communications of the Company by modifying your options in the user account (my profile) of our Website. You can also choose not to receive marketing communications by changing the email and sms records by clicking the delete link or following the instructions included in the message. Alternatively, you can contact us using the contact details in the "Questions and Comments" section below.
In case we rely on our legitimate interest.
In cases where we process your personal data based on our legitimate interest, you can ask us to stop for reasons related to your personal situation. We must then do so if we do not believe we have a legitimate reason to continue to process your Personal Data.
To exercise your rights you can submit a request to the Data Protection Officer (Data Protection Officer) at the postal address of the Company (G. Lambrakis & Co. EE Lykourgou and Olympionikon no. 220, Neo Psychiko Attikis) or at the e-mail address of email@example.com entitled "Exercise of Right" and we will make sure to examine it and answer you as soon as possible.
We respond to your requests free of charge without delay, and in any case within (1) one month from the time we receive your request. However, if your Request is complicated or there is a large number of your Requests we will inform you within the month if we need to receive an extension of another (2) two months within which we will respond to you.
If your Requests are manifestly unfounded or excessive, in particular due to their recurring nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing the information or performing the requested action or refusing to follow up on the Request.
Applicable Law is the Greek Law, as formulated according to the General Regulation for the Protection of Personal Data 2016/679 / EU, and in general the current national and European legislative and regulatory framework for the protection of personal data.
The competent courts for any emerging disputes related to your Data are the Courts of Athens.
You have the right to submit a complaint to the Personal Data Protection Authority (postal address 1-3 Kifissias, PC 115 23, Athens, tel. 210. 6475600, e-mail address firstname.lastname@example.org), if you consider that the processing of your Personal Data violates the applicable national and regulatory framework law for the protection of personal data.